Local Power Grids (Private Operators) - Requests & Field Dispatch

Planfix shortens restoration time by centralizing every signal into one queue, standardizing triage, and aligning dispatch with real maps and calendars. Operators see priorities, crews, and routes in one view instead of juggling scattered tools. Rules and automation handle routine updates while AI Dataminer fills key fields from calls and messages. Crews receive clear tasks, routes, and checklists on mobile, so they travel less, fix more on each shift, and your MTTR trends down instead of creeping up.

Yes. Planfix is designed to sit beside SCADA, GIS, and billing systems, not replace them. You connect email, telephony, webhooks, and API integrations so operational data flows into tasks and Data tags. SCADA keeps its role as the engineering system of record, GIS keeps maps, and billing keeps financial flows. Planfix becomes the orchestration and documentation layer across them, capturing decisions, communication, and field evidence in one place for both operations and compliance teams.

Field crews use the Planfix mobile apps to receive tasks, see maps and planned work windows, and capture photos, notes, and readings. Checklists guide on-site steps so nothing is skipped under pressure or in bad weather. Crews can add voice notes for later transcription and call analysis. When work is complete, they close tasks in a few taps and your control room sees instant updates, making it easier to inform customers, municipalities, and regulators in real time.

Planfix is a strong fit for regulated utilities and private network operators that answer to regulators or demanding stakeholders. Every change is logged with timestamps, users, and full histories. Roles and access controls protect sensitive infrastructure data while allowing controlled external access through client dashboards. Reports, Project Totals, and Data tags give you traceable evidence for audits, investigations, and internal reviews. You gain an operational system that is fast for daily work and rigorous for compliance.