Planfix runs your road defect reports, work orders, photos, and acceptance forms in one live system so you fix potholes faster, prove every repair, and protect margin.
Your job is to keep road defects under control from citizen report to accepted work and paid invoices. Planfix gives you one workspace for defect reports, work orders, photos, and acceptance forms so nothing is missed.
Start with the work you already do today. Hotline calls, citizen apps, messengers, email, inspector notes. In Planfix every message becomes a task, and Dataminer AI fills address, severity, and contacts so dispatchers skip manual typing.
Crews send photos in chat while acceptance forms sit in paper folders. Defects live in several spreadsheets and inboxes. You race through rush work before audits instead of running a calm program where every defect is visible, prioritized, and documented.
Feel constant pressure from regulators, auditors, and residents about visible road defects.
Spend evenings reconciling photos, forms, and Excel rows by hand for each contract.
Handle urgent calls about defects that were fixed days ago but nobody can prove it quickly.
Explain delayed invoices because evidence is scattered, incomplete, or hard to match to lines.
Planfix helps you run a road program where every defect is captured once, routed once, repaired once, and accepted with proof. Crews, coordinators, and clients see the same facts in maps, boards, calendars, and dashboards backed by clean data.
You run defect programs where nothing depends on one spreadsheet or one dispatcher. Every defect is logged once, routed once, repaired once, and accepted with proof. Teams and clients share the same reality and your numbers stand up in audits.
Feel calm when a new complaint arrives because you can show photos and status in seconds.
Feel confident about key performance indicators and unit costs in every contract you manage.
Feel proud that crews finish days without chaotic calls, missing instructions, or lost evidence.
You do not need to rebuild everything at once. Mirror your current work orders as templates, connect inbound channels, and start with defect capture. Keep tools simple for crews while IT relies on secure roles, access control, and open APIs.

Planfix replaces scattered spreadsheets, generic ticket tools, and rigid field service platforms with one configurable system. You centralize defects, work orders, photos, and acceptance data while keeping flexible workflows that match your contracts and standards.
Connect hotlines, messengers, maps, calendars, and telephony so every road defect lands in Planfix.