Plant MRO - Repair Requests, Rounds, CAPA

Planfix tracks maintenance intake, execution, and CAPA in one governed workspace. You capture requests from email, messengers, mobile, or operator rounds and classify them as repairs, rounds, or CAPA. Each stream runs in its own status set with required fields, so nothing closes without data. Conditional Planner boards, data tags, and AI agents make every step traceable for production, quality, and audits. This way the plant runs one intake, one set of lifecycles, and one source of truth.

Yes. You can build separate status sets for repairs, inspection rounds, and CAPA so teams do not mix lifecycles. Transition rules define who can move a task forward and which documents, photos, or data tags must be present. This lets mechanical, electrical, and quality teams work in parallel while keeping a uniform audit trail and SLA control. It also prevents closing work orders before restoration or verification are actually completed in the field.

Operators and teams outside maintenance can get a Client Dashboard with just their tasks and updates. Automatic notifications from tasks and CAPA items keep them informed without full workspace access. If you need tighter control, use the restricted external UI to show only the objects that person should see. This reduces repeat questions about what is fixed and what is pending. Everyone sees progress in real time, not in end-of-week spreadsheets or scattered chats.

Every task logs comments, file uploads, status changes, and automation steps. You can link CAPA to the source nonconformance and attach photos, SOPs, or checklists as evidence. Reports group work by asset, line, or area and highlight overdue items. Auditors see that each change was made by an identified user and that closure followed the defined lifecycle. That combination makes periodic internal or external inspections faster and more predictable. Reviewers can drill into individual tasks when they need deeper context.