Cleaning and Repair Dispatch Software

Planfix turns every cleaning or repair request into a confirmed contractor visit in one workspace so you keep SLAs, stay audit ready, and reduce dispatch effort.

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Capture Every Request in One Place — Cleaning and Repair Dispatch Software

Capture Every Request in One Place

Connect WhatsApp, Instagram, Facebook, web forms, email, and phone. Each inquiry becomes a task with source, time, and customer data. Operators stop copying messages and no chat is lost.

Channels to tasks

Planner Board for Dispatch

See new, qualifying, and assigned jobs on one board with live updates.

Automatic Field Updates

Move a card to a contractor list and Planfix updates assignee and status.

SLA Timers

Track time to assign and service windows to prevent missed visits.

Show Location and Choose the Right Contractor — Cleaning and Repair Dispatch Software

Show Location and Choose the Right Contractor

Tasks carry addresses and map data. Dispatchers see which contractors serve that territory and assign based on service, zone, and availability instead of memory.

Tasks on map

Captured and Auditable

Each request is logged as a task so missed jobs drop to zero.

Captured and Auditable — Cleaning and Repair Dispatch Software

Faster Assignments

Service, address, and time sit in fields so dispatchers assign in seconds.

Complete Job Cards

Contractors get photos, access notes, and contacts, so back-and-forth drops.

Real-time Operations

See assignment time, SLA risk, and contractor decline rate from reports.

Real-time Operations — Cleaning and Repair Dispatch Software

If This Sounds Familiar

Many inbound channels

You receive requests from messengers, social, email, and phone and some are missed.

Scattered chats

Different operators talk to one customer and nobody sees the full thread.

Disputes on proof

Service confirmation sits in messenger and you cannot show marketplace audit.

1. Capture the Request

2. Qualify the Job

3. Select Contractor

4. Confirm and Track SLA

5. Close with Proof

1. Capture the Request — Cleaning and Repair Dispatch Software

1. Capture the Request

Turn every channel into a task with source and time.

Assign default dispatcher or queue for new jobs.

Keep customer chat in the same task thread.

Connect channels

2. Qualify the Job — Cleaning and Repair Dispatch Software

2. Qualify the Job

Use fields for service, scope, address, access, time window.

Fill from directories so dispatchers do not ask twice.

Prepare the job card for contractors.

Use directories

3. Select Contractor — Cleaning and Repair Dispatch Software

3. Select Contractor

Drag the task to the contractor list on Planner.

Planfix updates assignee and status automatically.

Visibility by service and territory stays clean.

Assignee options

4. Confirm and Track SLA — Cleaning and Repair Dispatch Software

4. Confirm and Track SLA

Send automated messages to customers from the task.

Use timers and status sets to catch delays.

Keep the audit trail for marketplaces and partners.

Notifications

5. Close with Proof — Cleaning and Repair Dispatch Software

5. Close with Proof

Contractors upload photos and notes directly into the task.

Billing and payout data sits next to the job.

Disputes are resolved from one record.

Files in tasks

Run Multiple Service Lines — Cleaning and Repair Dispatch Software

Run Multiple Service Lines

Cleaning, appliance repair, move-out service, or maintenance can each have their own fields, statuses, and rules. You do not rebuild the account to add a new line.

Status sets

You run all cleaning and repair requests in one system. Dispatchers work from one Planner. Every task holds customer, location, service, contractor, and completion proof. Managers see assignment time and SLA.

Different Fields

Use task templates and objects so each service gets its own fields.

External Contractors

Give each contractor a restricted UI or client dashboard to see only their jobs.

Messenger First Teams

Keep chats but let Planfix turn conversations into tasks and keep history.

Spreadsheet Dispatch

Replace tables with conditional Planner lists and SLA timers for real time view.

Generic Help Desk

Add location, contractor views, and rule boards for field work dispatchers.

Chat-only Workflow

Store messages, proof, and payout data in the task, not in messengers.

Planfix connects your dispatch stack

Use native channels, telephony, storage, and automation platforms to keep dispatch in sync.

Google calendar

See all integrations

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