processing emails let you process emails sent to any Planfix email address and establish preferences
according to which tasks and comments are added, depending on conditions you set.
For example, you can connect certain employees to tasks as assignees — such as
employees whose last names are mentioned in the subject line or body of emails. This lets you
seamlessly and easily create tasks from client emails and link the colleagues who need to process
The rules also let you automatically process
requests submitted through forms on your site or orders from your online store. All of the
parameters you need will be selected from the email and added to the task fields as you