Grain Agrologistics - Queues, Quality, Claims

Planfix reduces waiting time by turning every call, email, and chat into tasks on one shared Planner board. Conditional lists show stages such as awaiting arrival, at gate, on scale, and in lab so dispatch, scale, and lab see the same live queue. Drag and drop updates status and responsible staff in seconds. Data tags track queue time by truck or counterparty. With real time visibility and simple prioritization, your team clears bottlenecks earlier and keeps trucks moving steadily.

Yes. Each intake task can include a dedicated quality workflow for lab staff. They receive tasks with sample identifiers, record structured results in fields, and attach photos or scanned documents. Quality managers compare results with contract terms inside the same task and record decisions such as accept, discount, blend, or redirect with a clear rationale. Because data tags and calculated fields store key metrics, you can later report by crop, contract, supplier, or season without reconciling multiple spreadsheets.

Planfix treats every claim as a task with its own history, documents, and communication. Claims can arrive through email to ticket, telephony, or client forms and are instantly assigned with due dates. Data tags log queue time, discount amounts, and compensation so totals remain transparent. AI Dataminer extracts contract numbers, truck plates, and key facts from long messages into fields while Summarizer keeps a short case story. Reports and project totals give you audit ready numbers for any season or counterparty.

Implementation starts small so you can work even in a busy harvest. A typical first step is one intake and claims process, one Planner board, and a basic set of fields for loads, quality, and discounts. Drivers and counterparties keep using calls and email, while Planfix structures the work behind the scenes for your team. As people see fewer repeated questions and faster answers, you extend automation, reports, and roles. No coding is required to adapt the system to your facility.