What makes Planfix good for kitchen operations?

Planfix is built for messy, multi-channel work. You can route tasks from chat, POS, or delivery apps to boards, use conditional lists that update assignees, and give an external view to front of house. Most generic task tools do not support this level of kitchen-specific routing and evidence logging.

How hard is it to onboard the team?

You can start with tasks, comments, and checklists that staff already understands. Then you switch on automation, directories, or AI agents as the team gets comfortable. Everything is no-code, so operations managers can adjust fields, statuses, and reports themselves.

Can we connect our existing channels?

Yes. You can connect email, messengers, telephony and external systems using built-in integrations or webhooks. For example, you can receive a delivery request in chat, create a task in Planfix, and show status to another team without switching tools.

How does Planfix help with audits and quality?

Planfix keeps a full trail: who created the task, what was ordered, timestamps, photos, HACCP checklists, and corrective actions. Reports and project totals help you show auditors and management that the kitchen followed the process on that day.

Kitchen Operations Management Software for Food Service

Connect Orders from Every Channel

Bring in orders from POS, delivery apps, messengers, events, or internal requests. Planfix creates tasks with time, quantity, and notes and shows them on the Planner for the whole team.

Channel to task

Show the Whole Kitchen on One Board

Use a single Planner board for production, incidents, and quality checks. Give front of house or delivery an external view so they know what is ready without calling the kitchen.

For Orders

Every request is captured, timestamped, and assigned without retyping or copy-paste.

For Shifts

Managers see who is working, what is late, and where the bottleneck is.

For Quality

HACCP, temperatures, and nonconformities are logged as data and trigger actions.

For Leadership

Reports and project totals show waste, delays, and recurring issues quickly.

Orders Arrive in Chat and Need Retyping

Capture Telegram, WhatsApp, email, and calls as tasks so the kitchen works from one place.

Repeated Exceptions

Log issues and corrective actions so the same problems do not return every week.

No Clean Log for Audits

Keep time, performer, photos, and HACCP logs in Planfix to defend the team.

Capture and Control Orders

Every inbound message becomes a task with customer, items, and time. Auto triage sends it to the right line or shift. The Planner with conditional lists shows only what matters now.

Set auto triage

Task Templates

Use templates for recurring dishes or batches to speed up shift setup.

Assign People and Times

Balance stations by assigning workers and times directly in the task.

Move During Service

Drag tasks to another list and Planfix updates the responsible station.

HACCP Checklists

Create checklist tasks for HACCP, temperatures, sanitation, and opening duties.

Store Photos and Readings

Attach photos and thermometer data as tags for instant reporting later.

Corrective Actions

Create tasks for nonconformities automatically so issues are not forgotten.

Directories

Keep ingredients and reference data consistent to avoid name mismatches.

See and Improve Performance

Use reports on tasks, exceptions, and data tags to spot issues fast. Project totals show counts of late orders or waste. Adjust workflows without code so the system follows the kitchen.

Build reports

Start the Day with One Board

Every order has a responsible person and time. Missing ingredients and broken tools become tasks. Quality checks are logged. Management can open Planfix and see what happened without asking the chef.

Control of Service Windows

You stay in control during peaks because the board shows real priorities.

Confidence for Audits

You have a clean log of actions, times, and evidence for inspections.

Calmer Shifts

The team works from one source of truth instead of many chat threads.

Why Teams Switch to Planfix

Staff keeps working as tasks with comments, files, and simple checklists. Channels become tasks automatically. You can add fields, statuses, and boards yourself without code.