Planfix runs your elevator and escalator maintenance in one live system so you hit SLAs, cut callbacks, and deliver clean closeout reports on every visit.
Your teams keep elevators and escalators safe, available, and compliant across many sites. Planfix unifies assets, contracts, work orders, preventive maintenance, and closeout reports in one workspace so nothing slips, even when requests arrive from different channels.
Planfix becomes the system of record for lifts, contracts, and preventive rules. Every request enters one live maintenance queue, technicians are dispatched by skills and location, and every job closes with structured data, photos, and a ready closeout report.
Connect mailboxes, telephony, and messaging so every complaint or request becomes a task on a shared board. AI Dataminer reads free text, fills in address, asset, symptoms, and contact fields, and gives dispatchers a queue they can filter in seconds.
Show dispatchers a Planner board that groups work by SLA, region, and status in real time. Show building owners a Client Dashboard with open jobs, preventive visits, and reports in one place they can check without calling.
Planfix keeps asset and contract data usable, not buried. Every signal becomes a structured work order in one queue so you run tighter routes, protect margins, and share clean reports with customers on demand.
You spend mornings chasing yesterday’s calls across phones, email, and chat before you see the full picture.
You feel exposed in reviews because building a full history for one contract takes half a day.
You know you pay for rework and callbacks but cannot see them clearly enough to fix the pattern.
You move from chasing issues to running a predictable maintenance operation. You see lifts, buildings, and teams in real time, understand workload and risk, and make decisions based on facts instead of stories from yesterday.
You feel in control of uptime and compliance instead of waiting for the next complaint.
You feel calm during client reviews because reports and history are one search away.
You feel confident changing routes and preventive plans because you rely on clear, continuous data.
You do not need to change everything at once. Start with one region and one Planner board, keep existing channels, and let Planfix capture the work. Directories, imports, and AI Dataminer help you build the asset base fast.
Planfix replaces fragile maintenance setups built on spreadsheets, inboxes, and group chats. You get one live database of assets, jobs, and reports, complete conversation history, and processes that understand assets, routes, and preventive rules out of the box.
Connect phones, email, maps, calendars, and cloud storage so field crews and office teams stay in sync.
