Planfix turns dairy customer requests, product quality issues, and retail claims into one controlled workflow so you protect consumers, margins, and retail relationships.
You capture every request, quality signal, and retail claim in one structured flow. Planfix turns emails, calls, and chats into tasks, while Planner shows all open cases on one board and data tags log time, costs, and write offs per claim.
Planfix creates a task from each email, call, or form and assigns it based on retailer, product group, or claim type. You work from one shared queue with clear priorities instead of scattered mailboxes and offline lists.
Planfix connects quality, supply chain, and key account teams around the same case record. Data tags log time, write offs, and costs, while reports and dashboards show trends by retailer, product, plant, and root cause.
Retailers escalate because updates are slow, inconsistent, or buried in inboxes. You want to handle every dairy request on time and pass audits without fire drills, but the tools you use today were never built for traceable workflows.
Your team runs requests, quality issues, and retail claims in one structured flow. You always know where each case stands, who owns it, and what it costs, while retailers receive fast, consistent answers and auditors see complete stories in minutes.
With Planfix, escalations no longer feel like emergencies. Claims enter a predictable process, stakeholders have real time visibility, and you walk into reviews knowing every decision, action, and cost is documented and easy to show.
Planfix brings structure to work that once lived in scattered spreadsheets, mailboxes, and side systems. You reduce claim cost and frequency, keep service stable even during investigations, and give commercial teams solid data for negotiations.
Connect email, messaging, telephony, calendars, and storage so every claim and request lands in one workflow.
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