How teams run work in Planfix: setups, use cases and product news.

Video

Omnichannel Customer Communication: No Lost Leads

Omnichannel customer communication in Planfix: bring WhatsApp, Telegram, Viber, email and forms into one window so no lead or client chat gets lost.

July 31, 2026 4 min read 33
Video

AI Business Process Automation: A Video Guide

AI business process automation in Planfix: build a workspace from a text request, add AI agents to tasks, let AI summarize discussions and extract data.

July 31, 2026 4 min read 31
Video

How to Schedule Recurring Tasks and Automate Routine Work

3-minute video + steps: schedule recurring tasks in Planfix, repeat them on the first business day of the month and see future workload in the calendar.

July 30, 2026 4 min read 65
Video

How to Mention Team Members in Task Comments

How to mention team members in task comments in Planfix: notify a whole department, leave personal notes, and hide comments to cut notification noise.

July 29, 2026 4 min read 66
Video

Task Search in Planfix: Find, Filter, Sort Tasks

Task search in Planfix, step by step: find a task by keyword, narrow the list with filters, sort tasks by last comment and search inside the Planner.

July 28, 2026 4 min read 35
Use Cases

Planfix Bulk Employee Registration via Self-Registration Link

Do you remember adding your first employees to Planfix? At the beginning, it probably felt quick and easy. You simply entered their first name, last name, email, and…

July 28, 2026 13 min read 165
Use Cases

AI Knowledge Base in Planfix: Smart Assistant for Customer Answers

Manual libraries of canned responses are officially a thing of the past. With the latest update, the Planfix AI assistant can now work directly with your company's…

July 23, 2026 18 min read 224
Video

CRM Workflow Automation: Reduce Human Error

Set up CRM workflow automation in Planfix: scripts email customers, update deal stages and alert managers; buttons replace manual chains. Watch the video.

July 23, 2026 4 min read 31
Use Cases

Recurring Tasks in Project Templates for Workflow Automation

Planfix now includes an option that completely changes how teams manage recurring processes. Simply add recurring tasks directly to project templates, and the system…

July 15, 2026 5 min read 187
Tips

How to Create a Successful CRM Strategy: Easy Steps

A CRM strategy defines exactly who owns each lead, how fast the team responds, when follow-ups happen, and how results are measured. It is not the software — it is the…

July 9, 2026 15 min read 153
News

What’s New in Planfix: June 2026

June may be over, but our efforts to improve Planfix are just getting into full swing. Check out our latest updates and improvements to optimize your workflow even more…

July 1, 2026 2 min read 116
Video

Time and Expense Tracking in Tasks with Data Tags

Time and expense tracking inside Planfix tasks: set up data tags for costs and labor hours, limit who sees financial data and feed entries into reports.

July 1, 2026 4 min read 23