Planfix AI Planfix CRM and Project Management System

Planfix AI

Planfix AI Agents are your built-in co-pilots that transcribe calls, analyze conversations, draft on-brand emails, check tasks for clarity, and auto-classify incoming requests – so your team is powered by AI-driven automation on a single platform.

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Where Teams Lose Time and Control — Planfix AI

Where Teams Lose Time and Control

As task volume grows, teams must manage emails, calls, chats, and incoming requests across multiple tools. Manual handoffs lead to delays, errors, and lost details, while repeated corrections and unclear ownership make it harder to meet deadlines and SLAs.

Manual sorting, data entry, and request processing;
Duplicate data and conflicting versions across tools;
Unclear tasks that require repeated clarification;
Lost details during handoffs between employees;
Missed deadlines and SLA breaches.
Scale with Control Through Planfix AI — Planfix AI

Scale with Control Through Planfix AI

Planfix AI Agents analyze business communication, extract the required data, save it in fields, and launch the next action. Teams define what AI should process, where results should go, and when an employee should step in.

Communication Insights for Faster Decisions;
Structured Data for Reliable Operations;
Controlled Automation for Consistent Execution;
Language Support for Consistent Messaging.

Request Processing

Customer Intake

Lead Qualification

Work Coordination

Request Processing — Planfix AI

Request Processing

Classify incoming requests by type, intent, urgency, or department.
Extract customer, order, project, and request details.
Save structured information in task or contact fields.
Assign the correct employee, team, or workflow stage.
Launch notifications, reminders, scripts, and follow-up actions.
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Customer Intake — Planfix AI

Customer Intake

Ask predefined questions in a structured conversation.
Collect missing customer, partner, or applicant details.
Communicate in the client’s language.
Save answers in task or contact fields.
Bring in an employee after completion or on exceptions.
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Lead Qualification — Planfix AI

Lead Qualification

Analyze messages, forms, comments, and task data.
Apply qualification criteria defined by your sales process.
Extract customer needs, budget, timing, intent, and priorities.
Assign the appropriate lead category or sales stage.
Launch routing, follow-ups, reminders, and next-step actions.
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Work Coordination — Planfix AI

Work Coordination

Check tasks against defined quality requirements.
Identify missing context, deadlines, or expected results.
Capture decisions, feedback, and current progress. Maintain an up-to-date view of work.
Highlight responsibilities and next steps.
Reduce time spent reviewing discussion history.
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Scale with Control, not Chaos. Activate Planfix AI Agents in Your Workspace

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AI Call Quality Control — Planfix AI

FROM RECORDINGS TO DECISIONS

AI Call Quality Control

Use AI Call Analysis Agent to turn calls into structured insights your team can act on. Capture tone, keywords, outcomes, and follow-ups, then save them to fields and reports for instant visibility, faster coaching, and more confident decisions.

Convert call recordings into searchable transcripts.

Generate concise summaries of conversations.

Identify objections, agreements, and customer signals.

Evaluate communication and sales performance.

Capture decisions and required follow-up actions.

Combine structured results in management reports.
AI Email Operations — Planfix AI

AI Email Operations

Handle more emails with less effort. AI Email Agent drafts on-brand replies from context, applies templates and variables, supports approvals, and learns from feedback – so response times drop, quality stays high, and your backlog shrinks.

Draft contextual, on-brand email replies.
Apply templates, variables, and company terminology.
Sort and route emails by topic, tone, intent, or priority.
Create tasks, update fields, and trigger follow-ups.
Knowledge Support — Planfix AI

Knowledge Support

Planfix AI searches approved company documents, finds relevant information, and prepares a contextual answer for an employee to review. Teams get faster access to pricing, policies, catalogs, instructions, and other internal knowledge.

Search approved documents and knowledge bases.
Find answers in pricing, policies, catalogs, and instructions.
Prepare contextual replies for employee review.
Use separate knowledge bases for different business areas.
Custom AI Workflows — Planfix AI

Custom AI Workflows

Send task fields, descriptions, comments, and other process data to Planfix AI with your own instructions. Save structured results, use them to launch actions, and combine them in reports for a clear view of outcomes.

Choose the business data AI should analyze.
Define the required result and response format.
Use AI outputs to update records, assign work, or launch scripts.
Combine structured results in reports for management visibility.

AI Across Every Business Team

AI Across Every Business Team — Planfix AI

Team-Specific Support

Adapt AI to each team’s tasks, data, responsibilities, and working processes.
AI Across Every Business Team — Planfix AI

Better Decisions

Turn calls, messages, and task data into clear insights and next steps.
AI Across Every Business Team — Planfix AI

Shared Context

Keep teams aligned with shared, structured information.

Projects

Support

Sales & Operations

HR

Marketing

Projects — Planfix AI

Projects

Check task descriptions against defined requirements and identify missing deadlines, context, or expected results.
Summarize long discussions and keep current agreements visible.
Extract decisions, responsibilities, deadlines, and next steps.
Turn incoming requests and comments into actionable tasks.
Reduce clarification before employees begin working.
Project Management
Support — Planfix AI

Support

Classify incoming requests by topic, intent, urgency, or required department.
Ask predefined questions and collect missing customer information.
Prepare employees to respond with complete request context.
Translate incoming and outgoing customer communication.
Transfer complex or incomplete cases to the appropriate specialist.
Customer Support
Sales & Operations — Planfix AI

Sales & Operations

Transcribe calls and turn conversations into concise summaries.
Extract customer needs, objections, agreements, budgets, and deadlines.
Qualify leads using criteria defined by your sales process.
Save structured information in task, contact, or deal fields.
Route requests and launch follow-ups, reminders, or workflow stages.
CRM Transformer
HR — Planfix AI

HR

Ask candidates or employees a consistent set of predefined questions.
Extract contact details, experience, expectations, and other required data.
Classify applications using criteria defined by the recruitment process.
Summarize interviews, feedback, and internal discussions.
Route candidates and employee requests to the correct workflow stage.
Human Resources
Marketing — Planfix AI

Marketing

Improve grammar, clarity, tone, and length while preserving meaning.
Translate and localize communication without leaving the current task.
Summarize campaign discussions, customer feedback, and research.
Structure incoming briefs and identify missing campaign information.
Turn comments and requests into clear content or campaign tasks.
Marketing

Empower Your Processes with Planfix AI

Empower Your Processes with Planfix AI — Planfix AI

AI Call Analysis

Turn calls into structured insights, follow-ups, and reports.
Empower Your Processes with Planfix AI — Planfix AI

AI Email Assistant

Draft, sort, and route emails using context and workflow rules.
Empower Your Processes with Planfix AI — Planfix AI

AI Comment Assistant

Rewrite, summarize, translate, and clarify task comments.
Administration & AI Credits — Planfix AI

Administration & AI Credits

Set roles and limits, control AI usage and cost. Get a monthly pool of free credits and buy more in Subscription when needed.

Predictable spend with clear per-feature rates and monthly free credits.
On-demand top-ups directly in Subscription.
Track balance and detailed AI usage statistics for accountability.

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