Delivery Service

Useful articles about project management, CRM, task and teamwork management on the Planfix Blog. Find out information about

Industry Insights

How to Integrate Courier Software with CRM to Automate Order Processing

When courier teams grow beyond a few drivers, “order processing” turns into repetitive manual work: copying addresses, confirming time windows, assigning couriers…

March 30, 2026 6 min read 195
Industry Insights

Integrating Courier Software with Online Stores and Marketplaces for Automatic Order Creation

If you run deliveries at scale, manual order entry is one of the fastest ways to lose money: dispatchers retype addresses, miss phone numbers, misread COD amounts, and…

March 27, 2026 5 min read 178
Industry Insights

Best Practices for Enabling Automatic Delivery Notifications to Reduce Customer Support Calls

Customer support calls in courier and last‑mile businesses are dominated by a few predictable questions: “Where is my order?”, “When will it arrive?”, “Why did it…

March 26, 2026 6 min read 301
Industry Insights

Automating Courier Routes: How Delivery Software Optimizes Routes Using Real-Time Traffic Data

Courier operations don’t fail because dispatchers can’t build routes. They fail because routes become wrong minutes after they’re built: congestion appears, accidents…

March 25, 2026 6 min read 254
Industry Insights

How to Choose the Best Courier Management Software for Your Delivery Business

Courier operations break down for the same reasons in almost every growing delivery company: dispatchers can’t see capacity in real time, routes are built manually…

March 24, 2026 5 min read 365