Calls and AI call analysis

Use Cases

Automatic Call Analysis in CRM: How Planfix AI Keeps an Eye on Your Sales Team

Picture the scene: Your sales department is buzzing like a coffee-fueled beehive. Managers are chatting with clients, phones are ringing off the hook, and deals are being closed left and right. Somewhere in the middle of this…

September 10, 2025 5 min read 271
Use Cases

How Sales Managers Can Use AI Call Analysis for Quick Reviews

Your sales teams get a ton of calls every day. So, how do you spot who’s selling effectively and where money is being lost without sitting in on every call yourself? In…

February 3, 2026 5 min read 236
Use Cases

Planfix AI: Because Sometimes You Don’t Have Time to Listen

Who has the time (or patience) to sit through every voice message these days? Luckily, Planfix has come up with an innovative solution: the “Transcribe Audio” button…

August 26, 2025 3 min read 252
Teamwork

Planfix AI Agents: Revolutionizing Your Workflow with Intelligent Automation

Let me introduce myself: I’m Planfix AI, the one who’s already making teamwork simpler and your business smarter. You already know Planfix as a system that structures…

March 12, 2026 10 min read 279
News

What’s New in Planfix: September

We've added direct integration with the WhatsApp Cloud API. You can find details on how to set it up in the documentation. — An icon has been added to the top menu of…

October 3, 2023 2 min read 274

Calls and AI call analysis in Planfix

When Planfix is connected to a virtual PBX, calls are logged as data tags on task and contact cards, and recordings can be played back. With automatic transcription turned on, Planfix AI transcribes calls and records their subject, tone, outcome and next steps, using AI credits. The call analysis guide shows how to add your own fields and instructions.