Software for ECommerce Planfix CRM and Project Management System

Software for ECommerce

Manage orders, clients, logistics, team tasks, and communication in one place. Planfix automates routine work, speeds up order processing, and keeps your eCommerce operations running smoothly. No chaos. No losses.

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Why ECommerce Need Management Software  — Software for ECommerce

CENTRALIZED ONLINE SALES CONTROL

Why ECommerce Need Management Software

Are your sales coming from multiple sources but your data is scattered? Planfix brings everything together, from request to delivery to customer support.

Automate Your Store Without Programmers or Unnecessary Software!

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Why Choose Planfix as Your ECommerce Software Solution — Software for ECommerce

Why Choose Planfix as Your ECommerce Software Solution

Planfix centralizes orders, clients, tasks, and communication in a single dashboard. It also automates routine processes and keeps every stage of your online sales under control, from checkout to delivery.

Centralized order and customer management.
Automated processing and logistics.
Complete task tracking and funnel analytics.
CRM for Customer Base Management — Software for ECommerce

CRM for Customer Base Management

Planfix does more than store contacts. It also helps you build genuine customer relationships. Track interaction history, segment your database by tags and statuses, assign responsible team members, and create tasks directly from a client’s profile.

Order Management

All orders from your website, marketplaces, and social channels are collected into a single sales funnel. This simplifies omnichannel management and ensures nothing is lost.

Customer Management

Link payments, delivery details, order statuses, and client feedback to each contact card. Keep purchase history, comments, documents, and invoices all in one place.

Customer Management — Software for ECommerce

Tasks on the Map

Plan deliveries and on-site visits by assigning geotagged tasks directly on the map.

Tasks on the Map — Software for ECommerce

Order and Logistics Control

Use one powerful interface to track order status, payments, fulfillment, and delivery.

Inventory Management

Billing & Documents

Data Tags & Reports

Automation

Teamwork

Inventory Management — Software for ECommerce

Inventory Management

Manage your product catalog, inventory, and other resources in Planfix Directories.
Collect data tags and automate reporting across multiple dimensions, including suppliers, clients, or managers.
Keep packaging, shipping, and handover tasks connected with tasks, clients, and sales in one system.
Directories
Billing & Documents — Software for ECommerce

Billing & Documents

Generate invoices, commercial offers, and other documents right in the system. No third-party tools required.
Track payment statuses and link documents to orders and clients.
Create templates for standard documents to speed up order processing. Automate document workflows and save your team time.
Documents
Data Tags & Reports — Software for ECommerce

Data Tags & Reports

Gather statistics on orders, products, clients, sales, and channels for flexible analytics.
Manage time, finances, and resources with multidimensional data tags.
Build reports by sales, stock levels, managers, and channels, and make decisions based on clear, accurate data.
Data Tags
Automation  — Software for ECommerce

Automation

Robots and smart buttons handle routine processes, from order management to client notifications.
Set up scripts triggered by specific events, such as requests, orders, or payments. No manual input required!
Automatically generate tasks and notifications for each stage (inspection, packaging, and shipping). Reduce human errors and accelerate fulfillment.
Automation
Teamwork — Software for ECommerce

Teamwork

Distribute tasks across departments and streamline collaboration by eliminating chaos.
Built-in chat and order comments boost team efficiency. Keep your contacts, documents, and communication history at your fingertips.
Receive automatic reminders about important tasks and deadlines. Assign owners, set due dates, and track progress. Everything stays under control, (and nothing slips through the cracks).
Teamwork Management
Marketing Management & Lead Generation — Software for ECommerce

Marketing Management & Lead Generation

Capture leads from forms, chats, and emails directly in your CRM. Assign follow-up tasks, track conversions, and automate your sales funnels while you monitor channel performance and boost your marketing ROI.

Perfect for Any eCommerce Model

Perfect for Any eCommerce Model — Software for ECommerce

Online Stores & Marketplaces

One unified system to manage orders, customers, and team workflows.
Perfect for Any eCommerce Model — Software for ECommerce

Direct-to-Consumer Brands

A single dashboard for sales automation, customer support, and CRM.
Perfect for Any eCommerce Model — Software for ECommerce

Stores with Multichannel Logistics

Easily monitor shipments, warehouses, and order statuses across all sales channels.

Start Automating Your Ecommerce Business Today!

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Get a Quick Start with Ready-Made Solutions — Software for ECommerce

Get a Quick Start with Ready-Made Solutions

Get pre-built templates designed for eCommerce, including funnels, tasks, notifications, and documents. This speeds up deployment, reduces errors, and helps you set up a system tailored to your workflow right from day one.

Automate Your Invoicing

Use a ready-made Planfix configuration to create invoices, track their statuses, and analyze key financial metrics without having to switch between tools.

Planfix User Reviews

R
Richard E.
Personnel Supervisor
5.0
Tasks on the Map
It's a user-friendly system for order tracking, process automation, and customer communication, all within a single service. This makes it a valuable tool for various business needs.
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on Sourceforge
L
Lavanderia T.
Application Developer
5.0
Best Solution For Managing Business Operations
First, I like that Planfix is scalable and is ideal for businesses of all sizes. It makes management of business operations easy thanks to project and task management features.
A
Alexi L.
Technical Director
5.0
Extensive Customization Capabilities
Planfix has allowed me to streamline a diverse range of tasks, including project planning, task execution, client communication, data storage, and more.
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on Capterra
A
Artsiom
Database manager
5.0
A Highly Customizable ERP System
Planfix.com is a versatile ERP system that allows businesses to streamline their processes and improve overall efficiency.
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on SoftwareSuggest
D
Daniel M.
Administrator
5.0
Responsive Dev Team
It's a very 'alive', flexible, and easily scalable system, highly recommended. I'd also like to shout out the Support team – they're responsive and quick.
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on Slashdot
A
Alex P
5.0
Excellent project management system
Thanks to a huge set of functions, it is easy to customize Planfix for specific business processes, set up workspaces individually for each team and automate many routine tasks.
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on Crozdesk
Why Teams Choose Planfix — Software for ECommerce

Why Teams Choose Planfix

Compare Planfix with other solutions and find the best fit for your business needs. We break down the differences in features, pricing, and scalability, so you don’t have to guess what really matters. With a clear side-by-side view, you’ll see exactly where Planfix stands out—and whether it’s the right choice for your team’s growth.

Try Planfix for Free and Simplify eCommerce Management!

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Helpful Resources for eCommerce Businesses

Explore recommendations, real-world case studies, and expert tips on automation, sales, and online store management.

Solutions for Teams

Consolidate all of your teams and departments into one connected workspace. Planfix keeps everyone on the same page, which means fewer silos and smoother teamwork.

Solutions for Teams — Software for ECommerce

Solutions for Any Business

From small startups to large enterprises, Planfix offers the flexibility and power you need to automate what matters most, no matter the size of your business.

FAQ

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