How teams run work in Planfix: setups, use cases and product news.

Industry Insights

How to Integrate Courier Software with CRM to Automate Order Processing

When courier teams grow beyond a few drivers, “order processing” turns into repetitive manual work: copying addresses, confirming time windows, assigning couriers…

March 30, 2026 6 min read 209
Industry Insights

Integrating Courier Software with Online Stores and Marketplaces for Automatic Order Creation

If you run deliveries at scale, manual order entry is one of the fastest ways to lose money: dispatchers retype addresses, miss phone numbers, misread COD amounts, and…

March 27, 2026 5 min read 194
Industry Insights

Best Practices for Enabling Automatic Delivery Notifications to Reduce Customer Support Calls

Customer support calls in courier and last‑mile businesses are dominated by a few predictable questions: “Where is my order?”, “When will it arrive?”, “Why did it…

March 26, 2026 6 min read 321
Industry Insights

Automating Courier Routes: How Delivery Software Optimizes Routes Using Real-Time Traffic Data

Courier operations don’t fail because dispatchers can’t build routes. They fail because routes become wrong minutes after they’re built: congestion appears, accidents…

March 25, 2026 5 min read 276
Industry Insights

How to Choose the Best Courier Management Software for Your Delivery Business

Courier operations break down for the same reasons in almost every growing delivery company: dispatchers can’t see capacity in real time, routes are built manually…

March 24, 2026 5 min read 388
Teamwork

Planfix AI Agents: Revolutionizing Your Workflow with Intelligent Automation

Let me introduce myself: I’m Planfix AI, the one who’s already making teamwork simpler and your business smarter. You already know Planfix as a system that structures…

March 12, 2026 10 min read 289
News

What’s New in Planfix: January- February 2026

January and February may be over, but our efforts to improve Planfix are just getting into full swing. Check out our latest updates and improvements to optimize your…

March 4, 2026 2 min read 180
Video

Planfix Mobile App Update: Kanban Board on iOS and Android

The Planfix mobile app update 0.69 adds a Kanban board to Tasks, search for favorite comments, form hints, status icons and new-task alerts in Chronicle.

March 4, 2026 4 min read 19
Video

Facebook Lead Ads CRM Integration: Send Leads to Planfix

Set up a Facebook Lead Ads CRM integration in Planfix without Zapier: connect your page, map form fields and get every lead as a task. Video guide.

February 26, 2026 4 min read 20
Use Cases

Turn TikTok Leads into CRM Deals

TikTok has become one of the fastest-growing lead generation channels for modern businesses. Ads perform well, forms convert instantly, and potential clients can leave…

February 25, 2026 17 min read 423
Industry Insights

How to Integrate Online Payments Into Your CRM for Cleaning Services

Integrating online payments into a CRM for residential cleaning services simplifies invoicing, reduces payment delays, and enhances client convenience. This setup allows…

February 13, 2026 4 min read 299
Industry Insights

How to Automatically Send Cleaning Checklists to Cleaners Through Your CRM

Automating the distribution of cleaning checklists through a CRM enhances efficiency in residential cleaning businesses by ensuring cleaners receive detailed task lists…

February 12, 2026 4 min read 162