CallGear
CallGear vïrtwaldı ATS-pen ïntegracïyanı baptaw
1. Eseptik jazbanı basqarw / Ïntegracïyalar bölimine ötiñiz (eseptiñ ïyesi nemese äkimşi üşin qoljetimdi). Virtual PBX bölimin basıñız:
Aşılğan tizimnen Aktïvtew tüýmesin basıñız.
2. Kelesi tereze aşıladı — sizdiñ CallGear logïniñızdı, paroliñizdi jäne şığatın qoñırawlar üşin paýdalanğıñız keletin vïrtwaldı nömirdi engiziñiz:
3. Qızmetkerlerdiñ işki nömirlerin ornatıñız.
4. Ïntegracïyanıñ jumıs istewi üşin sizdiñ CallGear akkawntıñızda kelesi opcïyalar qosılğanına köz jetkiziñiz: "HTTP notifications", "Call API Basic Set", "Data API".
5. CallGear akkawntıñızda Call API jäne Data API-ge kez kelgen IP mekenjaýdan kirwge ruqsat beriñiz:
6. Planfix işindegi ïntegracïya baptawlarınan Notification URL-dı köşiriñiz:
Osı URL-dı CallGear akkawntındağı Notifications böliminde kelesi xabarlamalar üşin ornatıñız.
1. Vïrtwaldı telefon nömirine keletin qoñıraw
{
"notification_mnemonic":{{notification_mnemonic}},
"notification_name":{{notification_name}},
"virtual_phone_number":{{virtual_phone_number}},
"notification_time":{{notification_time}},
"scenario_name": {{scenario_name}},
"contact_phone_number":{{contact_phone_number}},
"communication_number":{{communication_number}},
"contact_id": {{contact_id}},
"contact_full_name": {{contact_full_name}},
"call_session_id":{{call_session_id}}
}2. Qoñıraw ayaqtaldı
{
"notification_name":{{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number":{{virtual_phone_number}},
"notification_time":{{notification_time}},
"external_id": {{external_id}},
"contact_phone_number":{{contact_phone_number}},
"communication_number":{{communication_number}},
"employee_full_name": {{employee_full_name}},
"employee_id": {{employee_id}},
"call_source": {{call_source}},
"direction": {{direction}},
"call_session_id":{{call_session_id}},
"scenario_name": {{scenario_name}},
"talk_time_duration": {{talk_time_duration}},
"total_time_duration": {{total_time_duration}},
"wait_time_duration": {{wait_time_duration}},
"tag_names": {{tag_names}}
}3. Qoñıraw jazbası daýın
{
"notification_name": {{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number": {{virtual_phone_number}},
"notification_time": {{notification_time}},
"scenario_name": {{scenario_name}},
"contact_phone_number": {{contact_phone_number}},
"communication_number": {{communication_number}},
"contact_id": {{contact_id}},
"contact_full_name": {{contact_full_name}},
"call_session_id": {{call_session_id}},
"employee_full_name": {{employee_full_name}},
"employee_id": {{employee_id}},
"file_link": {{file_link}},
"file_duration": {{file_duration}},
"tag_ids": {{tag_ids}},
"tag_names": {{tag_names}}
}4. Jawap kütw
{
"notification_name":{{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number": {{virtual_phone_number}},
"notification_time":{{notification_time}},
"external_id": {{external_id}},
"contact_phone_number":{{contact_phone_number}},
"contact_id": {{contact_id}},
"employee_full_name": {{employee_full_name}},
"employee_id": {{employee_id}},
"call_source": {{call_source}},
"call_session_id":{{call_session_id}},
"direction": {{direction}},
"leg_id": {{leg_id}}
}5. Şığatın qoñıraw
{
"notification_name": {{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number": {{virtual_phone_number}},
"notification_time": {{notification_time}},
"contact_phone_number":{{contact_phone_number}},
"contact_id":{{contact_id}},
"contact_full_name":{{contact_full_name}},
"call_session_id":{{call_session_id}},
"employee_full_name":{{employee_full_name}},
"employee_id":{{employee_id}},
"employee_phone_number":{{employee_phone_number}}
}6. Söýlesw bastaldı
{
"notification_name":{{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number": {{virtual_phone_number}},
"notification_time":{{notification_time}},
"external_id": {{external_id}},
"contact_phone_number":{{contact_phone_number}},
"contact_id": {{contact_id}},
"employee_full_name": {{employee_full_name}},
"employee_id": {{employee_id}},
"call_source": {{call_source}},
"call_session_id":{{call_session_id}},
"direction": {{direction}},
"leg_ids": {{leg_ids}}
}7. Söýlesw ayaqtaldı
{
"notification_name":{{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number":{{virtual_phone_number}},
"notification_time":{{notification_time}},
"external_id": {{external_id}},
"contact_phone_number":{{contact_phone_number}},
"communication_number":{{communication_number}},
"employee_full_name": {{employee_full_name}},
"employee_id": {{employee_id}},
"call_source": {{call_source}},
"call_session_id":{{call_session_id}},
"direction": {{direction}},
"scenario_name": {{scenario_name}},
"talk_time_duration": {{talk_time_duration}},
"leg_ids": {{leg_ids}}
}8. Joğalğan qoñıraw
{
"notification_name":{{notification_name}},
"notification_mnemonic":{{notification_mnemonic}},
"virtual_phone_number":{{virtual_phone_number}},
"notification_time":{{notification_time}},
"scenario_name": {{scenario_name}},
"wait_time_duration" : {{wait_time_duration}},
"employee_ids":{{employee_ids}},
"contact_phone_number":{{contact_phone_number}},
"communication_number":{{communication_number}},
"contact_id": {{contact_id}},
"contact_full_name":{{contact_full_name}},
"call_session_id":{{call_session_id}}
}