Configuring incoming mail

Incoming mail settings can be found in the Account management / Email / Incoming mail settings section.

The following settings are available:

• Accept incoming emails from employees and contacts existing in the account only
• Create a new task when responding to a completed task
• Show SPAM button
• Do not send contacts notifications about actions added by other participants by email
• Include all email recipients in the list of users notified about the comment in Planfix
• Accept emails from mailbots mailer-daemon and postmaster
• Use email header to determine that the email is a response to an existing task
• Use subject and sender to determine that the email is a response to an existing task
• Use only sender to determine that an email is a response to an existing task
• Automatically recognize emails from ticket systems

Additional information

• Recommendations for using external email addresses

Go To

• Work in Planfix by means of email
• Feature Description