It looks like you're a customer or partner of a company that uses Planfix. The Dashboard where you can see your conversation history is just a sliver of the product you've been given access to.
Planfix is a tool for building management systems.
Employees management
Project and applies management
Internal task management
Remote employees management
Every company that uses Planfix sets it up to help them get their specific tasks done: use it as a system for managing staff, projects, or orders — or for managing internal tasks or remote employees.
You received an email with a link to a Dashboard — this means that the company you're communicating with uses Planfix to manage their work with clients and partners.
The company's employees are writing to you from Planfix, but on your end everything is done via email. This is much more convenient and manageable than typical email correspondence.
And you get an email
An employee of the company works in Planfix (say, when they write to you)
By the way, this is very link to Planfix Client's Dashboard
Planfix can likely help your company as well. People often say:
"I found out about Planfix completely by chance, and now I've been using it for five years."
Use all of Planfix's features for 14 days, completely free of charge
People often say: