Planfix lets you set tasks by email and track the progress of work on them, regardless of communication channel. The system lets you see when your emails have been sent and when they have been opened.
Receive messages, requests, and orders from clients from various different channels, including messengers, social media, and email, and process them centrally in a single interface: Planfix.
Reporting on notification delivery works as expected, with the following messages: error sending email, email sent, or email read. You can also view the communication channel through which the email to the colleague or client was sent.