Terms of Use

This Agreement governs the use of the Planfix service (hereinafter - Service).
The Service is provided by Planfix Inc. (hereinafter - the Company)
By using the Service, you agree to these Terms. We ask that you read them carefully.

Using the Service

It is forbidden to use the Service improperly. In particular, do not attempt to interfere with the operation of the Service, or access it by bypassing the standard interface and our instructions. Use the Service only in accordance with the law. If you violate these terms or if we suspect that you have done so, we may suspend or terminate your access to the Service.

The service can provide content created and/or downloaded by third parties. The latter bear full responsibility for it. By using the Service, you do not acquire intellectual property rights on the Service itself or the associated content.

If you use the Service, we may send you notifications, messages from the administration and other content. In most cases, you can, if necessary, opt out of receiving them.

Your Account

To use the Service you must register an account. You can register a separate account yourself - in this case you become the administrator of the account. You can also get an account from the administrator of the account, such as your employer, a project manager, or an authorized staff member of an educational institution. If you were given an account by an administrator, he/she has the right to view or block your account.

You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you are using to access the Service. Accordingly, you agree that you are solely liable to the Company for all actions that are performed in your account. If you become aware of unauthorized use of your password or account, you agree to immediately notify the administrator of your account and/or the Company support team.

Privacy of Personal Information

The Service does not collect or store the personal data of users, except for the information that they explicitly provide about themselves in the account. We do not use ourselves and do not pass on to third parties your personal information, or information downloaded or created by you in the Service.

By using the Service, you accept the terms of the Confidentiality Agreement, which defines the rights and obligations of the parties regarding the protection of confidential information.

If you stop using the Service, after a while all your data you have entered is deleted. You do not need to take any action to remove the data, as the process is automatic if you do not react to the provisional and final warnings of its impending deletion.

Changes to and Closure of the Service

We are constantly changing and improving our Service. From time to time we introduce or remove some of the features and capabilities. We can also suspend the Service or close it.

You have the right at any time to stop using the Service. In addition, we may at any time terminate your access to the Service, limit it, or stipulate the related new conditions.

We place great emphasis on user access to data. In the case of the closure of the Service, we will take every measure to notify the users and enable them to copy the data contained therein.


The Service is provided on a paid basis. To test out the Service a trial period is provided during which time no fee is charged. To continue to use the Service after the end of the trial period, the account owner is required to choose one of the payment plans offered and pay for it. A further payment may be made automatically if an account holder has selected the appropriate option, or manually. With automatic payments, the payments are charged in accordance with the chosen payment plan.

The Service offers a free plan with limited resources and functionality. The account owner can change payment plans, including to a lower payment plan, and can switch from the paid to the free payment plan. When switching to another payment plan a new subscription is issued, and the funds not used in the previous subscription are transferred to the new plan. Switching to a lower tariff is only possible if the balance of unused funds under the previous subscription is less than or equal to the cost of the new subscription.

Switching to a lower payment plan may result in the need to cancel part of the previously used resources. This cancellation is made by the account owner by indicating the specific resources in the interface specially designed for this purpose. The transfer to a lower payment plan will not be made until this option is selected.

If payment is not made for the Service for the next time period, access to the account is automatically limited for all users except the account holder.

Funds paid for the Service will not be returned when switching to a reduced payment plan and/or cancelling the Service.

Terms of Service

We provide the Service on the basis of an economically justified level of functionality and support. The company makes every effort to ensure access to the Service 24 hours a day, 7 days a week, 365 days a year. However, we can not guarantee that the Service will actually be accessible all the time.

The Company offers no guarantees and assumes no liability for the Service, other than those specified in these terms or in any supplementary terms. For example, the Company does not assume any liability for the content contained in the Service, its features, reliability, accessibility or concordance with your needs. The Company also does not guarantee that any identified errors in the Service will be resolved within the time period you would expect. The Service is provided "as is".

Liability in Relation to the Service

The Company is not liable for any lost profits, data loss, financial losses, or for any indirect, special, indirect, punitive or exemplary damages or other damages arising from the use of or inability to use the Service.

The total liability of the Company for any claim in relation to these terms and conditions, including any implied guarantee is limited to the amount you paid for using the Service.

About These Terms of Use

We reserve the right to modify these or supplementary terms of use. You should regularly monitor any information on these changes. The changes are not retroactive and take effect no earlier than fourteen days from the date of publication. However, if they are associated with the introduction of new features of the Service or an amendment to legislation, it will be applied immediately. If you do not agree with any changes made to the terms of use of the Service, you should stop using it.

If you breach these terms and we do not take immediate action, this does not mean that we do not intend to assert our rights in the future (including by taking action). If any provision of these terms becomes invalid, it will not affect the legitimacy of the remaining provisions.

The contact details of the Company representatives are available on the contact page.