No need to hire programmers or specialists to merge all communication channels in one system. With integrations, you don't need to keep track of which communication channel was used to contact you. Everything is stored in Planfix.
Set up email forwarding from your company email to your internal Planfix email address to get emails sent directly to the system and respond from it too.
Communicate with clients via Instagram, Facebook, or other social networks in one unified system. This lets you speed up communication using tasks created for each individual channel.
Use messengers to communicate straight from Planfix. All messages sent from Planfix are delivered conveniently for clients in Viber, WhatsApp, Telegram, or other apps. Planfix bot helps manage tasks from Telegram.
You can link Planfix with Chatra or any other chat platform, and you can process messages from these platforms in real time directly from Planfix.