TOP CRM Software Tools and Systems in 2026
The main goal of any CRM is to bring an entire sales chain together in one system, from order receipt to shipping to closing financial documents. But often we also…
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Useful articles about project management, CRM, task and teamwork management on the Planfix Blog. Find out information about
IT Trends 2026: Key Technologies Driving Business Growth
Technology never stands still. Every year, it surprises us with new possibilities and solutions. 2026 promises to be a particularly critical time for tech, with new and exciting IT trends…
Continue readingProject Management Trends in 2026
Project management is changing fast, thanks to new tech, different ways of working, and the ups and downs of the global economy. In 2025, keeping up with the latest trends…
Continue readingSaaS: Modern Trends and Business Benefits in 2026
Let’s face it — in today’s fast-paced digital world, no one has time for clunky systems or surprise IT bills. Businesses want fast, flexible tools that don’t break the bank….
Continue readingBest Retail Management Software
Retail businesses, from small shops to large chains, require efficient tools to manage operations, track sales, and engage customers. The best retail management software streamlines tasks and enables retailers to…
Continue readingPlanfix for SLAs: How to Automate Service Quality Management
Imagine a client contacts support, only to wait for 20 minutes with no reply. Before long, they start duplicating requests, trying other channels, and naturally getting annoyed. Meanwhile, the account…
Continue readingWhat’s New in Planfix: March 2026
March may be over, but our efforts to improve Planfix are just getting into full swing. Check out our latest updates and improvements to optimize your workflow even more. Planfix…
Continue readingHow to Integrate Courier Software with CRM to Automate Order Processing
When courier teams grow beyond a few drivers, “order processing” turns into repetitive manual work: copying addresses, confirming time windows, assigning couriers, updating customers, and reconciling proof of delivery with…
Continue readingIntegrating Courier Software with Online Stores and Marketplaces for Automatic Order Creation
If you run deliveries at scale, manual order entry is one of the fastest ways to lose money: dispatchers retype addresses, miss phone numbers, misread COD amounts, and waste time…
Continue readingBest Practices for Enabling Automatic Delivery Notifications to Reduce Customer Support Calls
Customer support calls in courier and last‑mile businesses are dominated by a few predictable questions: “Where is my order?”, “When will it arrive?”, “Why did it fail?”, and “Can you…
Continue readingAutomating Courier Routes: How Delivery Software Optimizes Routes Using Real-Time Traffic Data
Courier operations don’t fail because dispatchers can’t build routes. They fail because routes become wrong minutes after they’re built: congestion appears, accidents block arteries, customers change availability, and new same-day…
Continue readingHow to Choose the Best Courier Management Software for Your Delivery Business
Courier operations break down for the same reasons in almost every growing delivery company: dispatchers can’t see capacity in real time, routes are built manually, proof of delivery is inconsistent,…
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