Contact cards: Difference between revisions

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Click a [[Contacts | contact]] to open their card. Contact cards are similar in structure to [[task cards]], and they also contain the main panel and additional panels on the right-hand side. The main card panel displays basic information about the contact, a [[Connecting Contacts and Tasks | list of tasks they are linked to]], and a comment feed:
Click a [[Contacts | contact]] to open their card. Contact cards are similar in structure to [[task cards]], and they also contain the main panel and additional panels on the right-hand side. The main card panel displays basic information about the contact, a [[Connecting Contacts and Tasks | list of tasks they are linked to]], and a comment feed:


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==Additional panels==
==Additional panels==
Additional panels in contact cards are opened by clicking the corresponding symbol in the right-hand menu. The following panels are available:
Additional panels in contact cards are opened by clicking the corresponding symbol in the right-hand menu. The following panels are available:
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You can convert a contact into a [[Employees | company employee]] in their contact card. When this is done, data from the system fields full name, email address, and phone number will be transferred to the employee card, but data from custom fields, along with the contact's group and supervisor, will not be preserved:
You can convert a contact into a [[Employees | company employee]] in their contact card. When this is done, data from the system fields full name, email address, and phone number will be transferred to the employee card, but data from custom fields, along with the contact's group and supervisor, will not be preserved:


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Latest revision as of 11:43, 30 August 2024

Click a contact to open their card. Contact cards are similar in structure to task cards, and they also contain the main panel and additional panels on the right-hand side. The main card panel displays basic information about the contact, a list of tasks they are linked to, and a comment feed:

K32tFg.jpg

Additional panels

Additional panels in contact cards are opened by clicking the corresponding symbol in the right-hand menu. The following panels are available:

  • Details — contains a list of fields configured in the contact or company's template. You can also view and edit the information in these fields in this panel;
  • Tasks — contains a list of tasks in which the contact or company is participating in some role;
  • Projects — opens a list of projects that the contact or company is a counterparty in;
  • Documents — lets you download and view documents linked to the contact or company.
  • Log — contains a log of changes to the contact card;
  • Permissions — displays a list of users who have access to the contact or company; this access can also be managed here;
  • Reports — lets you launch any report with a single click; the report will be filtered by the given contact or company. This works in the same way as the reports panel in a task card, but it also lets you select the role that this contact or company had in the tasks or actions the report is using;
  • Data tags — displays all data tags attached directly to the comment feed of the contact card.

Important

Comments added to a contact's feed will not be sent to the contact. Communication from Planfix with clients takes place in tasks.

Converting contacts into employees

You can convert a contact into a company employee in their contact card. When this is done, data from the system fields full name, email address, and phone number will be transferred to the employee card, but data from custom fields, along with the contact's group and supervisor, will not be preserved:

M8dniR.jpg


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