Access to contacts: Difference between revisions

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{{#seo:
|title= Access to contacts
|titlemode=append
|keywords=planfix, contacts, access, contact template, access to contact template
|description= Access to contacts
}}
Access to a [[Contacts | contact]] can be set when creating the contact or in their [[Contact cards | contact card]], in the '''Permissions''' panel. This panel also contains a complete list of users who have access to the contact and the type of access they have:
Access to a [[Contacts | contact]] can be set when creating the contact or in their [[Contact cards | contact card]], in the '''Permissions''' panel. This panel also contains a complete list of users who have access to the contact and the type of access they have:
   
   
https://s.pfx.so/pf/XZ/HhnmAN.jpg


https://s.pfx.so/pf/ZD/Hkw4qL.png
Access to additional contact fields can be set for each field in the [[Contact templates | contact template]]. Permissions regulate whether or not a contact can be seen in different Planfix sections, such as tasks, reports, planners, etc.
 
Access to additional contact fields can be set for each field, in the contact template. Permissions regulate whether or not a contact can be seen in different Planfix section, such as tasks, reports, planners, etc.
 
==Bulk changes to permissions==
==Bulk changes to permissions==
In the Contacts section, you can select the desired contacts using a filter and change their access using a bulk update:
In the '''Contacts''' section, you can select the desired [[Contact filters | contacts using a filter]] and change their access using a bulk update:
 
https://s.pfx.so/pf/0s/tk6F6o.png
===Useful tip===
You can set permissions for newly created contacts by setting the required parameters in the contact template.
 
===Important===
If an employee takes a call from a contact, they are automatically granted access to this contact.


https://s.pfx.so/pf/rT/dTj3NW.jpg
==Access to contact template==
You can manage access to the contact template:
https://s.pfx.so/pf/Tt/1joWfU.jpg
You can set permissions for newly created contacts by setting the required parameters in the [[Contact templates|contact template]].
==Important==
*If an employee [[Virtual PBX|takes a call]] from a contact, they are automatically granted access to this contact.




== Go To ==
== Go To ==
*[[Contacts]]
*[[Contacts]]
*[[Feature Description]]
*[[Request for access to a contact]]
*[[Supervisor]]

Latest revision as of 13:52, 27 December 2024

Access to a contact can be set when creating the contact or in their contact card, in the Permissions panel. This panel also contains a complete list of users who have access to the contact and the type of access they have:

HhnmAN.jpg

Access to additional contact fields can be set for each field in the contact template. Permissions regulate whether or not a contact can be seen in different Planfix sections, such as tasks, reports, planners, etc.

Bulk changes to permissions

In the Contacts section, you can select the desired contacts using a filter and change their access using a bulk update:

dTj3NW.jpg

Access to contact template

You can manage access to the contact template: 1joWfU.jpg You can set permissions for newly created contacts by setting the required parameters in the contact template.

Important

  • If an employee takes a call from a contact, they are automatically granted access to this contact.


Go To