Creating and deleting an account
You can create a Planfix account for your team or company on Planfix's website. An account is created by one person, who becomes the account owner. The account owner can invite other users to the account by adding them as employees in the Company section. If necessary, the account owner can be changed.
Freezing an account
If there is no activity, such as adding new tasks or actions within 30 days, Planfix automatically freezes the account. One week before the freeze, the account owner will receive a warning and a suggestion to show any activity on the account if it is still needed. An account will not be frozen if:
- It is a trial version;
- The account is paid.
For example, if you have not logged into your account for 30 days, it will only be frozen once the payment period has expired.
A frozen account can be unfrozen within 30 days of being frozen. This option is only available to the account owner.
Deleting an account
Account owners can delete an account in the Account Management section:
