Access to contacts: Difference between revisions

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In the '''Contacts''' section, you can select the desired [[Contact filters | contacts using a filter]] and change their access using a bulk update:
In the '''Contacts''' section, you can select the desired [[Contact filters | contacts using a filter]] and change their access using a bulk update:


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===Useful tip===
===Useful tip===
You can set permissions for newly created contacts by setting the required parameters in the contact template.
You can set permissions for newly created contacts by setting the required parameters in the contact template.
==Important==
==Important==
If an employee takes a call from a contact, they are automatically granted access to this contact.
If an employee takes a call from a contact, they are automatically granted access to this contact.

Revision as of 09:58, 27 December 2024

Access to a contact can be set when creating the contact or in their contact card, in the Permissions panel. This panel also contains a complete list of users who have access to the contact and the type of access they have:

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Access to additional contact fields can be set for each field in the contact template. Permissions regulate whether or not a contact can be seen in different Planfix sections, such as tasks, reports, planners, etc.

Bulk changes to permissions

In the Contacts section, you can select the desired contacts using a filter and change their access using a bulk update:

PMt3vJ.jpg

Useful tip

You can set permissions for newly created contacts by setting the required parameters in the contact template.

Important

If an employee takes a call from a contact, they are automatically granted access to this contact.


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