Enabling two-factor authentication

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Account administrators can set a two-factor authentication policy for an entire account in the section:

Account managementAccount securityTwo-factor authentication:

There are several modes:

For employees

  • No employees can use this type of authentication;
  • All employees can use this type of authentication (this is the default setting);
  • All employees must use this type of authentication;
  • Only selected employees or groups must use this type of authentication.

For customers

  • No clients can use this type of authentication (this is the default setting);
  • All clients must use this type of authentication;
  • Only selected clients and contacts must use this type of authentication.

When the administrator chooses an option that requires certain employees or clients to use two-factor authentication, at their next login these employees will be asked by Planfix to install the Google Authenticator app and register the app in Planfix.


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