Customer Service Solution - Setting channels: Difference between revisions
From Planfix
No edit summary |
No edit summary |
||
| Line 9: | Line 9: | ||
Please follow the [[How to set up the acceptance of requests from different channels |follow the instructions]] to configure the acceptance of requests from your desired communication channels. | Please follow the [[How to set up the acceptance of requests from different channels |follow the instructions]] to configure the acceptance of requests from your desired communication channels. | ||
== Go To == | == Go To == | ||
*[[Customer Service | Customer Service configuration]] | *[[Customer Service | Customer Service configuration]] | ||
*[[Configurations]] | *[[Configurations]] | ||
Revision as of 08:24, 16 March 2023
The Customer Service configuration enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.
Please follow the follow the instructions to configure the acceptance of requests from your desired communication channels.