Assigning tasks by email

Each user connected to your Planfix account has a mailbox like login@name_of_account.planfix.com

Exact email addresses you can see in the list of employees in Company section, and in Account management section.

If you send a message to one of these mailboxes, it will automatically become a task, assigned to the employee.

Also:

• message subject will become task name
• message body will become task description
• attached files will be attached to the task

Using this opportunity you can not only set tasks to your employees but also accept applications from clients.

Additional parameters of the created task can be set using Rules for creating tasks by email.

Outgoing emails

By default, notifications for external contacts participating in a task are also sent from this internal employee email address. You can also enable sending emails from the employee's external mailbox.

Alternative addresses

Besides personal mailboxes for employees, Planfix supports other email addresses, sending mail to which will create tasks using rules:

• Virtual email addresses
• Project email addresses

Go To

• Work in Planfix by means of email
• Tasks
• Feature Description