Customer Service Solution - Setting channels: Difference between revisions

From Planfix
Jump to: navigation, search
No edit summary
 
(6 intermediate revisions by 2 users not shown)
Line 6: Line 6:
}}
}}


The [[Customer Service | Customer Service configuration]] enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.
The [[Customer Service Solution]] enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.
 
Please follow the [[Communicating with clients from Planfix | instructions]] to configure the acceptance of requests from your desired communication channels.


Please follow the [[How to set up the acceptance of requests from different channels |follow the instructions]] to configure the acceptance of requests from your desired communication channels.


== Go To ==  
== Go To ==  
*[[Customer Service | Customer Service configuration]]
*[[Customer Service Solution]]
*[[Configurations]]
*[[Ready-made Solutions]]
*[[Feature Description]]

Latest revision as of 09:40, 22 April 2023

The Customer Service Solution enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.

Please follow the follow the instructions to configure the acceptance of requests from your desired communication channels.

Go To