Access to data on sending and reading emails: Difference between revisions
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The length of time for which [[sent and read receipts]] are available depends on your [https://planfix.com/prices/ plan]: | The length of time for which [[Tracking sending and reading of emails | sent and read receipts]] are available depends on your [https://planfix.com/prices/ plan]: | ||
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*For users with '''Plan A''' accounts, data is available for the past 30 days | *For users with '''Plan A''' accounts, data is available for the past 30 days | ||
*For users with '''Plan B''' accounts, data is available for the past 180 days | *For users with '''Plan B''' accounts, data is available for the past 180 days | ||
* Users with '''Plan X''' accounts can see the data with no limits on time frame | * Users with '''Plan X''' accounts can see the data with no limits on a time frame | ||
Latest revision as of 04:54, 19 November 2019
The length of time for which sent and read receipts are available depends on your plan:
- For users with free accounts, sent and read statuses for emails are not available
- For users with Plan A accounts, data is available for the past 30 days
- For users with Plan B accounts, data is available for the past 180 days
- Users with Plan X accounts can see the data with no limits on a time frame
Important
- Switching to a different plan changes the availability of the data. You can switch to a "higher-level" plan to gain access to data for a longer period of time.
- Data has been saved since April 15, 2019. Data isn't available before that date, regardless of your plan.
- The information above on data availability is just for reference; exact, up-to-date information can be found in the plan table.