Vizualizare sursă pentru „Integrare cu CallGear”

Creați următoarele notificări în "Notificări":

https://p.pfx.so/pf/jG/fCGX3v.png

Toate notificările ar trebui să fie trimise prin metoda POST la URL-ul de notificare din Preferințele de integrare în Planfix:

https://p.pfx.so/pf/uB/tajga2.png
 
1. Apel intrare pe un număr de telefon virtual
<sursă>
{  
  "notification_mnemonic":{{notification_mnemonic}},
  "notification_name":{{notification_name}},
  "virtual_phone_number":{{virtual_phone_number}},
  "notification_time":{{notification_time}},
  "scenario_name": {{scenario_name}},
    "contact_phone_number":{{contact_phone_number}},
    "communication_number":{{communication_number}},
    "contact_id": {{contact_id}},
    "contact_full_name": {{contact_full_name}},
  "call_session_id":{{call_session_id}}
}
</sursă>
 
2. Apel finalizat
<sursă>
{  
  "notification_name":{{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number":{{virtual_phone_number}},
  "notification_time":{{notification_time}},
  "external_id": {{external_id}},
    "contact_phone_number":{{contact_phone_number}},
    "communication_number":{{communication_number}},
    "employee_full_name": {{employee_full_name}},
    "employee_id": {{employee_id}},
    "call_source": {{call_source}},
    "direction": {{direction}},
    "call_session_id":{{call_session_id}},
    "scenario_name": {{scenario_name}},
    "talk_time_duration": {{talk_time_duration}},
    "total_time_duration": {{total_time_duration}},
    "wait_time_duration": {{wait_time_duration}},
    "tag_names": {{tag_names}}
}
</sursă>
 
3. Înregistrarea apelului a fost finalizată
<sursă>
{
  "notification_name": {{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number": {{virtual_phone_number}},
  "notification_time": {{notification_time}},
  "scenario_name": {{scenario_name}},
    "contact_phone_number": {{contact_phone_number}},
    "communication_number": {{communication_number}},
    "contact_id": {{contact_id}},
    "contact_full_name": {{contact_full_name}},
  "call_session_id": {{call_session_id}},
    "employee_full_name": {{employee_full_name}},
    "employee_id": {{employee_id}},
    "file_link": {{file_link}},
    "file_duration": {{file_duration}},
  "tag_ids": {{tag_ids}},
  "tag_names": {{tag_names}}
}
</sursă>
 
4. Așteptare pentru răspuns
<sursă>
{  
  "notification_name":{{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number": {{virtual_phone_number}},
  "notification_time":{{notification_time}},
  "external_id": {{external_id}},
    "contact_phone_number":{{contact_phone_number}},
    "contact_id": {{contact_id}},
    "employee_full_name": {{employee_full_name}},
    "employee_id": {{employee_id}},
  "call_source": {{call_source}},
  "call_session_id":{{call_session_id}},
  "direction": {{direction}},
  "leg_id": {{leg_id}}
}
</sursă>
 
5. Apel ieșire
<sursă>
{
  "notification_name": {{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number": {{virtual_phone_number}},
  "notification_time": {{notification_time}},
    "contact_phone_number":{{contact_phone_number}},
    "contact_id":{{contact_id}},
    "contact_full_name":{{contact_full_name}},
  "call_session_id":{{call_session_id}},
    "employee_full_name":{{employee_full_name}},
    "employee_id":{{employee_id}},
    "employee_phone_number":{{employee_phone_number}}
}
</sursă>
 
6. Discuția a început
<sursă>
{  
  "notification_name":{{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number": {{virtual_phone_number}},
  "notification_time":{{notification_time}},
  "external_id": {{external_id}},
    "contact_phone_number":{{contact_phone_number}},
    "contact_id": {{contact_id}},
    "employee_full_name": {{employee_full_name}},
    "employee_id": {{employee_id}},
  "call_source": {{call_source}},
  "call_session_id":{{call_session_id}},
  "direction": {{direction}},
  "leg_ids": {{leg_ids}}
}
</sursă>
 
7. Discuția s-a terminat
<sursă>
{  
  "notification_name":{{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number":{{virtual_phone_number}},
  "notification_time":{{notification_time}},
  "external_id": {{external_id}},
    "contact_phone_number":{{contact_phone_number}},
    "communication_number":{{communication_number}},
    "employee_full_name": {{employee_full_name}},
    "employee_id": {{employee_id}},
    "call_source": {{call_source}},
    "call_session_id":{{call_session_id}},
    "direction": {{direction}},
    "scenario_name": {{scenario_name}},
    "talk_time_duration": {{talk_time_duration}},
  "leg_ids": {{leg_ids}}
}
</sursă>
 
8. Apel pierdut
<sursă>
{  
  "notification_name":{{notification_name}},
  "notification_mnemonic":{{notification_mnemonic}},
  "virtual_phone_number":{{virtual_phone_number}},
  "notification_time":{{notification_time}},
  "scenario_name": {{scenario_name}},
  "wait_time_duration" : {{wait_time_duration}},
  "employee_ids":{{employee_ids}},
    "contact_phone_number":{{contact_phone_number}},
    "communication_number":{{communication_number}},
    "contact_id": {{contact_id}},
    "contact_full_name":{{contact_full_name}},
  "call_session_id":{{call_session_id}}
}
</sursă>