Binotel

To configure the integration with the Binotel virtual PBX system:

1. Enable the Integration in Planfix

Go to Account management — Integrations (available to primary account admin or administrators), and click Virtual PBX.

In the list that appears, activate the integration: 2.Send an email to Binotel support at support@binotel.com with the following message:

Hello

Our company is in the process of setting up an integration between your service and Planfix. Please:

1.Configure the following endpoints to receive notifications::

Push requests: https://account_name.planfix.com/tel/binotel/push

callSettings requests: https://account_name.planfix.com/tel/binotel/settings

callCompleted requests: https://account_name.planfix.com/tel/binotel/completed

2. Provide us with API keys for REST API requests..

2. All requests are sent from the default IP addresses of the Planfix system IP addresses

Thank you!

You can copy the URLs from the Binotel integration settings in Planfix:

Note: Binotel support may ask for the IP addresses from which the requests originate. You can reply that these are the standard IP addresses of the Planfix system — Binotel already has this information.

3.Enter the API keys Once you have received the API keys from Binotel support, paste them into the corresponding fields in the integration settings in Planfix: Then click Save to complete the setup.

Saving Call Tracking Data

If you use Binotel’s call tracking features, you can save this data directly to Planfix's call data tags.

To enable this, open the call analysis (and if necessary, the Missed Call option) and add the following Line type fields (you can add the fields that are only relevant to you):