Customer Service Solution - Setting channels: Difference between revisions
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The [[Customer Service | Customer Service configuration]] enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received. | The [[Customer Service | Customer Service configuration]] enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received. | ||
Please follow the [[ | Please follow the [[How to Set Up Acceptance of Requests from Different Channels |follow the instructions]] to configure the acceptance of requests from your desired communication channels. | ||
Revision as of 12:59, 2 March 2023
The Customer Service configuration enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.
Please follow the follow the instructions to configure the acceptance of requests from your desired communication channels.