Transfer Primary Account Admin Rights: Difference between revisions

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A Planfix [[account owner]] can transfer ownership to another [[Employees and company structure | employee]] in the account.
[[Primary Account Admin|Primary account admin]] in Planfix can transfer primary account admin rights to another [[Employees and company structure | employee]] in the account.


To do this, you need to:
To do this, you need to:
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*in the '''Account owner tab''', click '''Change''' next to the name of the current owner:
*in the '''Primary account admin tab''', click '''Change''' next to the name of the current Primary Account Admin:




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*select the new owner and click '''Replace''':
*select the new Primary account admin and click '''Replace''':




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==Please note==
==Please note==
*when account ownership is granted to a different user, the new owner automatically becomes the account administrator.
*when primary account admin rights are granted to a different user, the new Primary Account Admin automatically becomes the account administrator.
*to transfer account ownership, you must be an account administrator.
*to transfer primary account admin rights, you must be an account administrator.
*account ownership can only be transferred to an employee. If you need to transfer account ownership to a contact, you must first make them an employee.
*primary account admin rights can only be transferred to an employee. If you need to transfer primary account admin rights to a contact, you must first make them an employee.




== Go To ==
== Go To ==
*[[Account management]]
*[[Account Management]]
*[[Feature Description]]
*[[Feature Description]]

Latest revision as of 07:04, 6 June 2025

Primary account admin in Planfix can transfer primary account admin rights to another employee in the account.

To do this, you need to:


  • go to Account management:


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  • in the Primary account admin tab, click Change next to the name of the current Primary Account Admin:


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  • select the new Primary account admin and click Replace:


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Please note

  • when primary account admin rights are granted to a different user, the new Primary Account Admin automatically becomes the account administrator.
  • to transfer primary account admin rights, you must be an account administrator.
  • primary account admin rights can only be transferred to an employee. If you need to transfer primary account admin rights to a contact, you must first make them an employee.


Go To