If a task is missing: Difference between revisions
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*Use the [[Search bar| global account search]]. Just enter a word from the task title or the contact's last name in the search box in the top right corner and the system will find the required object if it is still present in the system: | *Use the [[Search bar| global account search]]. Just enter a word from the task title or the contact's last name in the search box in the top right corner and the system will find the required object if it is still present in the system: | ||
https://s.pfx.so/pf/ | https://s.pfx.so/pf/BD/MUTnxJ.jpg | ||
You can also change the search settings: | You can also change the search settings: | ||
https://s.pfx.so/pf/ | https://s.pfx.so/pf/4b/V1HMhV.jpg | ||
*The object may have been deleted if the global search did not produce the desired result. To check this, go to the recycle bin of the corresponding section and search for the object there. | *The object may have been deleted if the global search did not produce the desired result. To check this, go to the recycle bin of the corresponding section and search for the object there. | ||
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: For example, to search for a task, go to '''Tasks / Recycle bin''', click on the column header with the task name, and enter part of the task name to find it: | : For example, to search for a task, go to '''Tasks / Recycle bin''', click on the column header with the task name, and enter part of the task name to find it: | ||
https://s.pfx.so/pf/ | https://s.pfx.so/pf/Yy/pYWd5r.jpg | ||
:The task found this way can be easily [[How to restore a deleted task?| restored]]. | :The task found this way can be easily [[How to restore a deleted task?| restored]]. | ||
== Support service == | == Support service == | ||
If you are having trouble finding a task, contact or other object, contact the [https://planfix.com/support/ Planfix Support Service], we will try to help you. | |||
If you are having trouble finding a task, contact or other object, contact the [https://planfix. | |||
Latest revision as of 15:16, 16 February 2024
If you can't find a task, contact or other object that was definitely in the system, try the following:
- Use the global account search. Just enter a word from the task title or the contact's last name in the search box in the top right corner and the system will find the required object if it is still present in the system:
You can also change the search settings:
- The object may have been deleted if the global search did not produce the desired result. To check this, go to the recycle bin of the corresponding section and search for the object there.
- For example, to search for a task, go to Tasks / Recycle bin, click on the column header with the task name, and enter part of the task name to find it:
- The task found this way can be easily restored.
Support service
If you are having trouble finding a task, contact or other object, contact the Planfix Support Service, we will try to help you.