Create a new contact by call: Difference between revisions

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Planfix can create a new contact for a client who calls for the first time if the integration with [[Virtual PBX| telephony]] is active.


Planfix can create a new contact for a client who calls for the first time if the integration with telephony is active.
When a new client calls who is not on your [[Contacts |contact]] list, Planfix will automatically create a new contact card for him and save the phone number from which the call came.


When a new client calls who is not on your contact list, Planfix will automatically create a new contact card for him and save the phone number from which the call came.
You can select the [[Contact templates|template]] for creating the contact in the integration settings:


You can select the template for creating the contact in the integration settings:
https://s.pfx.so/pf/4m/kqaHEb.png
 
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Latest revision as of 07:18, 6 July 2023

Planfix can create a new contact for a client who calls for the first time if the integration with telephony is active.

When a new client calls who is not on your contact list, Planfix will automatically create a new contact card for him and save the phone number from which the call came.

You can select the template for creating the contact in the integration settings:

kqaHEb.png


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