View source for Customer Service Solution - Adding employees

{{#seo:
|title=Customer Service Configuration - Adding employees
|titlemode=append
|keywords=Planfix, configuration, work in configuration Customer Service, Add employees
|description=Customer Service Configuration - Adding employees
}}

To add employees who will work with requests in the [[Customer Service Solution]], follow these steps:
 
*Go to the '''Employees''' section:

https://s.pfx.so/pf/3I/Xl5JHL.png
https://s.pfx.so/pf/AB/PXbFwF.png
 

*Add a new employee:

https://s.pfx.so/pf/Ft/ZwA3k2.png

 

*Enter the '''first name''', '''last name''', and '''email address''' of the employee
*In the '''Groups''' section, add the Customer Service group:

https://s.pfx.so/pf/dM/3Hl2SQ.png

 

*Click '''Create Employee'''
*Navigate to the'''Settings''' section in the created employee's profile:

https://s.pfx.so/pf/jQ/zW0BFt.png

 
*Set the '''Customer Service workspace''' by default:

https://s.pfx.so/pf/uj/2mb43a.png
 

The employee will receive an invitation with an activation link to your specified address. When he clicks on the link, he independently sets a login and a password for further work in Planfix.
After logging in, he can start working immediately in the '''Customer Service''' workspace.


== Go To == 
*[[Customer Service Solution]]
*[[Ready-made Solutions]]
*[[Feature Description]]