Who gets notifications about new tasks?
By default, only employees and contacts assigned as task's assignees will receive automatic notifications about the creation of a new task.
Users with other roles in the task, specifically:
- task participants
- task auditors
- project auditors
- managers of the assigner, assignees, or participants
will not receive an automatic notification about the new task. This is done to avoid distracting users with messages about tasks that are only indirectly related to them.
If you would like these users to receive notifications about new tasks, they must be subscribed to the notifications. This can be done on the employee's card under the Subscriptions and notifications tab. Administrators are the only users who can change an employee's subscriptions, besides the employee themselves.
It's also possible to subscribe to all notifications for all tasks in a given project. This can be done on the project card, in the Notifications tab.