REST API: Error Codes

If an error occurs while executing a request, the server responds in the following format:

 
{ 
Result    string 
Code    integer($int32) 
Error    string 
}

Where code is the error's integer.

Unclassified errors

• 0 — Unknown error
• 1 — Invalid token
• 2 — The token is not active
• 3 — The object is being modified
• 5 — Access to this method for scoup is forbidden
• 6 — Access to this method/object for the user is forbidden
• 10 — The account is blocked for spam
• 11 — Account is frozen
• 16 — User is inactive
• 20 — Subscription is not paid
• 21 — API usage is not available for a free account
• 22 — The daily limit of requests to the REAT API is spent
• 23 — The account limit for the number of contacts has been reached
• 24 — The account has reached the employee limit
• 25 — The account has reached the overall limit
• 30 — Invalid JSON format
• 40 — One of the mandatory method parameters is missing
• 41 — Invalid parameter value

Tasks

• 1000 — Task does not exist
• 1001 — Error adding task
• 1002 — Error updating task

Contacts

• 2000 — Contact does not exist
• 2001 — Error adding contact
• 2002 — Error updating data
• 2003 — When attempting to grant access to Planfix, the contact does not have an email set
• 2004 — Invalid email format
• 2005 — The email specified is already taken
• 2006 — Contact's full name is not filled in
• 2007 — Contact's email is already present in the additional email array

Projects

• 3000 — Project does not exist
• 3001 — Error adding project
• 3002 — Error updating project

Employees

• 4000 — Employee does not exist
• 4001 — Error adding employee
• 4002 — Error updating employee data
• 4003 — The specified email is not unique
• 4004 — Invalid username format
• 4005 — The specified username is not unique
• 4006 — Employee's full name is not filled in
• 401 — Error updating employee group
• 402 — Error updating employee position
• 403 — Error updating employee phone number

Comments

• 5000 — Comment does not exist
• 5001 — Error adding comment
• 5002 — Error updating comment data

Custom fields and field sets

• 501 — Error adding custom field
• 502 — Error adding custom field set
• 503 — Error updating custom field

Checklists

• 600 — Checklist does not exist
• 601 — Error adding checklist
• 602 — Error updating checklist

Data tags and data tag entries

• 6000 — Data tag does not exist
• 6010 — Data tag record does not exist
• 6011 — Error adding data tag entry
• 6012 — Error updating data tag entry
• 6013 — Error deleting data tag entry

Files

• 7000 — File does not exist
• 7001 — Error adding file
• 7002 — Uploaded file size exceeded within the subscription
• 7003 — Error deleting file

Directories and directory entries

• 8000 — Directory does not exist
• 8001 — Error adding directory
• 8010 — Directory entry does not exist
• 8011 — Error adding directory entry
• 8012 — Error updating directory entry
• 8013 — Error deleting directory entry

Reports

• 9000 — Report does not exist
• 9001 — Billing error while creating the report
• 9002 — Report is already in the process of being created
• 9003 — Request ID does not exist
• 9004 — Request creation rate limit exceeded

Go To

• REST API