CRM: Customer Request Management

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CRM: Customer Request Management solution provides a turnkey solution for receiving and processing customer orders. It demonstrates one of the many ways you can organize your workflow and handle customer requests.

The configuration allows you to:

  • Engage in dialog with clients through various channels, including social networks, messengers, and email.
  • Manage the order sales funnel created during communication or received through the website.
  • Automatically manage a database of clients and their orders.
  • Record both purchases and rejections, including reasons for refusal.
  • View pre-made sales reports or customize your own reports to suit your needs.

First steps after installation

Instructions for working with the solution

Additional Information

If the solution does not work for you

If the procedure described doesn't meet your needs, you have several options:

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