Transfer Primary Account Admin Rights

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A Planfix Primary Account Admin can transfer primary account admin rights to another employee in the account.

To do this, you need to:


  • go to Account management:


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  • in the Primary account admin tab, click Change next to the name of the current Primary Account Admin:


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  • select the new Primary Account Admin and click Replace:


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Please note

  • when primary account admin rights are granted to a different user, the new Primary Account Admin automatically becomes the account administrator.
  • to transfer primary account admin rights, you must be an account administrator.
  • primary account admin rights can only be transferred to an employee. If you need to transfer primary account admin rights to a contact, you must first make them an employee.


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