Customer Service Solution - Setting channels: Difference between revisions
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*[[Customer Service | Customer Service configuration]] | *[[Customer Service | Customer Service configuration]] | ||
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Revision as of 23:37, 12 April 2023
The Customer Service configuration enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.
Please follow the follow the instructions to configure the acceptance of requests from your desired communication channels.