Customer Service Solution - Setting channels: Difference between revisions

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The [[Customer Service | Customer Service configuration]] enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.
The [[Customer Service Solution]] enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.


Please follow the [[How to set up the acceptance of requests from different channels |follow the instructions]] to configure the acceptance of requests from your desired communication channels.
Please follow the [[How to set up the acceptance of requests from different channels |follow the instructions]] to configure the acceptance of requests from your desired communication channels.


== Go To ==  
== Go To ==  
*[[Customer Service | Customer Service configuration]]
*[[Customer Service Solution]]
*[[Configurations]]
*[[Ready-made Solutions]]
*[[Feature Description]]

Latest revision as of 09:40, 22 April 2023

The Customer Service Solution enables receiving customer messages through various communication channels and automatically creates a dialog task and a customer card when a message is received.

Please follow the follow the instructions to configure the acceptance of requests from your desired communication channels.

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