SLA

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Revision as of 10:23, 16 October 2025 by Dmitri (talk | contribs) (Created page with "{{#seo: |title=SLA |titlemode=append |keywords=Planfix, SLA, response time control, resolution time tracking |description=SLA: monitoring response and resolution times }} }} '''SLA (Service Level Agreement)''' defines the time within which you commit to respond to a customer request and resolve their issue.")
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SLA (Service Level Agreement) defines the time within which you commit to respond to a customer request and resolve their issue.