AI-agents

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AI agents are intelligent assistants that take over some of the routine work involved in tasks:

  • They help to process requests faster.
  • Automatically extract data from unstructured messages.
  • Keep the task status up to date.
  • Simplify automation without having to configure scripts.

AI agents

  • Dataminer — extracts data from comments (forms, correspondence) of contacts and fills in the required task fields.
  • Summarizer — analyzes all comments in a task and maintains a summary of current agreements in a custom field.