Automatically analyze call recordings
From Planfix
If this option is activated, Planfix AI automatically transcribes a call and analyses its content, highlighting key points. This allows you to quickly assess the outcome of a call without having to listen to the entire recording.
Use cases
Your team calls customers with a new offer, following a conversation script.
Planfix AI will:
- Detect whether the call was successful
- Recognizing the customer's interest in the delivery
- Identify mentions of competitors
- Generate data tags and a report with this data