AI-agents: Difference between revisions
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*Summarizer — analyzes all comments in a task and maintains a summary of current agreements in a custom field. | *Summarizer — analyzes all comments in a task and maintains a summary of current agreements in a custom field. | ||
== How to set up == | == How to set up == | ||
*Create a new robot or open an existing one in the "Employees" | *Create a new robot or open an existing one in the "Employees" — "Robots" section. | ||
*Activate the "AI agent" option. | *Activate the "AI agent" option. | ||
*Specify the agent type — its specialization. | *Specify the agent type — its specialization. | ||
Revision as of 14:00, 16 July 2025
AI agents are intelligent assistants that take over some of the routine work involved in tasks:
- They help to process requests faster.
- Automatically extract data from unstructured messages.
- Keep the task status up to date.
- Simplify automation without having to configure scripts.
AI agents
- Dataminer — extracts data from comments (forms, correspondence) of contacts and fills in the required task fields.
- Summarizer — analyzes all comments in a task and maintains a summary of current agreements in a custom field.
How to set up
- Create a new robot or open an existing one in the "Employees" — "Robots" section.
- Activate the "AI agent" option.
- Specify the agent type — its specialization.
- Configure the fields it will work with.
- (Optional) Add your instructions for more precise configuration.
- Add the agent to a task, and it will start working.