Automatically analyze call recordings: Difference between revisions
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If this option is activated, Planfix AI automatically transcribes a call and analyses its content, highlighting key points. This allows you to quickly assess the outcome of a call without having to listen to the entire recording. | If this option is activated, Planfix AI automatically transcribes a call and analyses its content, highlighting key points. This allows you to quickly assess the outcome of a call without having to listen to the entire recording. | ||
== Use cases == | |||
Your team calls customers with a new offer, following a conversation script. | |||
Planfix AI will: | |||
*Detect whether the call was successful | |||
*Recognizing the customer's interest in the delivery | |||
*Identify mentions of competitors | |||
*Generate data tags and a report with this data | |||
Revision as of 09:40, 27 May 2025
If this option is activated, Planfix AI automatically transcribes a call and analyses its content, highlighting key points. This allows you to quickly assess the outcome of a call without having to listen to the entire recording.
Use cases
Your team calls customers with a new offer, following a conversation script.
Planfix AI will:
- Detect whether the call was successful
- Recognizing the customer's interest in the delivery
- Identify mentions of competitors
- Generate data tags and a report with this data