1msg

1msg - is a tool for managing and automating WhatsApp for your business.Follow these simple steps to set up the integration between Planfix and 1msg. Before you start, sign up for for a 1msg account, add a new project, and activate the communication channel.

Setup process

• In Planfix Navigate to Account management → Integrations → Messengers → WhatsApp → 1msg.
• Then go to the 1msg website :

• Copy the userToken from your 1msg profile:

• Go back to Planfix, paste the copied userToken into the field "API user token" (1), and click on "Update" to get the list of added WhatsApp accounts from your 1msg dashboard.
• Click on the added account (2) and configure it by setting templates for creating new tasks and contacts and adding additional assignees if necessary:

• Don’t forget to save the integration settings by clicking the Save button.

From this point on, all new WhatsApp messages will appear in Planfix, with a separate task created for each chat.

WhatsApp Integration Supports

• Sending and receiving files.
• Receiving locations and contacts.

Go To

• WhatsApp
• Integrations
• Feature Description